SHIPPING & RETURNS
We aim to ship all orders within 48 hours, except for national holidays. All orders are expected to be delivered within 10 working days. For any delays, or queries, please reach out to us at firstname.lastname@example.org / 0161-5060464 / +91-7901701893.
Return & Exchange Policy
You can raise a return/exchange request within 6 days from the date of delivery by mailing us at email@example.com. Once authorised, you will be required to ship back the products to our warehouse in Ludhiana (Pincode 141003). Upon receipt, they will undergo a quality check process. Returned products should be in their original packaging and condition (it should not be worn out, or washed even once). Once QC has been passed, a refund of the 100% order value will be authorised.
If you have received an incorrect product, send us images at firstname.lastname@example.org and we will get back to you with a refund or exchange.
To maintain strict hygiene standards of our products, we do not accept returns on innerwear category, including thermals.